ARC Europe announces departure of Managing Director Stefano Sarti and appoints current CFO Ilaria Caputo as CEO

ARC Europe, the European market leader in roadside assistance & mobility services in Europe, today announced that Stefano Sarti, Managing Director of the Group, will be departing the company on May 31st, 2022, to pursue new projects. The Board has appointed Chief Finance & Insurance Officer Ilaria Caputo as the new Group Chief Executive Officer ad interim.

“With Stefano’s leadership, ARC Europe has successfully navigated through the most unprecedented challenges facing the automotive industry” said Mahbod Asgari, Chairman of ARC Europe Board of shareholders. The company’s pivots during Stefano’s eight-year tenure have resulted in a major transformation process of the way we provide roadside assistance, with an accelerated development of electric and connected services, and of our positive assistance solutions, based on data analysis and predict and prevent. “This strategy is paying off, for ARC Europe has made a strong performance in the EV & connected services ecosystems over the last few years, with momentum continuing to grow.”

During his tenure, Stefano Sarti was responsible for strengthening ARC Europe’s position as a major player in Europe thanks to the acquisition of its current subsidiaries in France, Poland and Greece. The unification of the ARC Europe group resulted the delivery of a best-in-class and homogeneous quality of service throughout the continent, achieved by pooling the expertise of each network member.

“We are grateful for the steady leadership and the vision Stefano brought to the group, and we now wish him all the best in his future endeavours, and the same success for our new CEO”, said Oliver Schmerold, member of ARC Europe Board of Shareholders.

The Board of Directors appointed Ilaria Caputo as new CEO ad interim and expect to keep the same successful path in the years to come.

Since 2015, when she joined ARC Europe Group, Ilaria has been a pillar in the governance of the group, whose acumen contributed to build and develop the Insurance development strategy of the Group. Within the last 7 years, Ilaria Caputo has been a key player in the structuring of ARC Europe as a European Group, leading M&A activities in France, Poland and Greece. “These past years have been an important period in the company’s evolution, and no one is better positioned than Ilaria to continue to guide the company through this transition phase. ARC Europe is now well positioned to face the challenges of tomorrow, and to respond effectively to our customers’ expectations.” said Stefano Sarti, outgoing managing Director. “I wish Ilaria plenty of success in her new role”.

The current executive team, which contributed to the transformation process of the company, will continue to support Mrs. Caputo and drive the business forward.


About ARC Europe ARC Europe is the largest supplier of B2B roadside assistance services in Europe with an outstanding network in more than 40 European countries. The Group represents its own subsidiaries in France, Poland and Greece, and its shareholders, which are the major automobile clubs in Europe: ADAC, The AA, ANWB, ACI, OEAMTC, RACE, TCB & TCS.

ARC Europe has entered new fields of activities, with the ambition to sustain the electrical shift, delivering mobility solutions and connected services enlarging its geographical scope.

ARC Europe Group Media Contact

Antoine Aubry