A Lean, Practical, and Business-Driven Approach to Information Security
ARC Europe is proud to announce that it has successfully achieved ISO 27001:2022 certification, marking a major milestone in our commitment to information security, business resilience, and operational excellence.
Unlike traditional compliance-driven approaches, ARC Europe’s journey to certification was guided by agility, practicality, and a clear focus on embedding security into our daily operations. Rather than treating security as an isolated process, we made it an integral part of our business, fully aligned with our core values of innovation, user-centricity, and customer trust.
A Strategic Approach to Security
From the outset, ARC Europe’s leadership made it clear that the goal was not simply to obtain certification, but to build an Information Security Management System (ISMS) that actively supports business growth. Security was carefully integrated into company processes to strengthen, not hinder, agility and innovation.
Step-by-Step Implementation
Our team started by identifying the most critical internal and external requirements, ensuring that every security control delivered real value. Through an incremental, stepwise approach, we implemented essential controls first, refining and expanding them over time. This avoided unnecessary complexity and ensured steady, sustainable progress.
Leveraging Automation and Existing Tools
By utilizing widely adopted tools across the organization—including Atlassian, Palo Alto, Azure Cloud, and GitHub—we embedded security directly into our workflows. Key processes such as vulnerability management, asset tracking, and vendor risk management were automated, significantly improving efficiency while reducing manual effort.
A Shared Responsibility
The success of this initiative was built on strong collaboration across teams. Security controls were designed to fit seamlessly into existing operations, supported by internal and external experts, regular audits, and transparent communication. Security is now a shared responsibility embraced throughout the organization.
The Results
Stronger Security Posture
ISO 27001:2022 certification reinforces ARC Europe’s position as a trusted leader in roadside assistance, ensuring the highest standards in data protection, automotive security (TISAX), and privacy compliance (GDPR).
Operational Excellence:
The certification process has streamlined internal processes, reduced inefficiencies, preserved organizational knowledge, and ensured compliance with legal requirements such as EU GDPR and NIS 2.
A Cultural Shift:
Security is now part of ARC Europe’s DNA—an enabler of business growth and innovation. This cultural shift has strengthened trust with clients, partners, and stakeholders, positioning ARC Europe for continued leadership and growth.
ARC Europe’s lean, automated, and pragmatic approach demonstrates that robust information security and business agility are not mutually exclusive—but can, in fact, reinforce one another when security is embedded into the organization’s foundation.
Media Contact:
Antoine Aubry – Chief Strategy Officer
For queries about ARC Europe ISMS & Information Security Governance:
Ersin KAYA – IT Director /CIO
Sree KESANAKURTHI – Group Chief Information Security Officer